Cancellation & Refund policy

1.  No returns will be offered on items that have been delivered without any damages or defects.

2. If the product is wrongfully delivered or has a genuine quality/manufacturing defect, then we are open to extending full refund or re-fulfilling your order against the return of the product subject to the fact of such defect being established.

3. To report damage in transit please get in touch with our customer care within 48 hours of delivery (customer care email will be provided).

4. Our customer care team will look into the issue and revert back within 48 working hours.

5. No refunds would be given if the customer has provided wrong or incomplete shipping address, there are X failed delivery attempts by our shipping agency and/or the packages refused by the recipient.
 
6. If you have to cancel an order, please do so within 2 working days of placing the order. It is not possible to cancel part of your order. We recommend you cancel the entire order and re-purchase required quantity to simplify the transaction.
 
7. If you cancel your order before your product has shipped, we will refund the entire amount subject to deduction of charges if any and wheres you cancel your order after the shipment but before receipt of the product, the same will be liable for deduction of the two-way shipping costs.
 
8. All cancellations are subject to a cancellation charge/ bank transaction charge of 3.5 % of your total order value.